PEPPA PIG CUPCAKES
BEFORE PLACING YOUR ORDER BE SURE YOU HAVE CHECKED OUR AVAILABILITY CALENDER ON THE MAIN ORDER PAGE!
PRODUCT NOT AVAILABLE FOR SHIPPING
- 1 Dozen freshly baked fluffy cupcakes in your flavour choice w/white rosette buttercream swirls, colourful sprinkles & 12 Peppa Pig themed non-edible cupcake toppers includeing 1 x Custom XXXX Pig.
These cupcakes might be in our budget range but there certainly is no skimping on flavour, taste & size.
NON-CONTACT pick-up from our studio in Stafford.
This cupcake design is as described and not available to be customised other than the options listed.
TERMS & CONDITIONS
PRODUCTION TIMES
All of our products are made to order. Production times will depend on the product chosen. We do not keep a large qty of stock & may be required to order stock to complete the product. As a time guide the following processing & production times apply (excludes shipping time)
Cake Toppers - 48-72 business hours
Cookie Stamps - 48 - 72 business hours
Wedding & Event Signage - 7 - 10 business days
Personalised Home Décor Products - 7 - 10 business days
CLICK & COLLECT
Once your order has been made you will receive a collection email advising you of the pickup address.
EXPRESS SHIPPING
2+ days metro areas (regional areas take a bit longer)
STANDARD SHIPPING
7-10 days *Shipping method is local courier or Australia post.
CAKE TOPPER SIZE
Topper Dimensions are Approx. up to 145mm wide. The height is proportionate to the width.
SPIKE HEIGHT
The spike length is approx. 5cm + (dependant on width of topper, smaller toppers may have a longer stem length.
(If you don’t require the spike on your topper simply leave us a message in the comments section at checkout).
CUPCAKE CHARM SIZE
Cupcake charms are Approx. 80mm wide. The height is proportionate to the width.
PROOF’S
We do not supply proofs for pre-designed toppers unless one is requested.
For custom orders we will email you a design sketch (usually within 48 hours) for your approval. So be sure to check your spam/junk folder as sometimes our emails end up there ☹
We allow up to 2 changes to the design included in the sale price.
More than 2 changes per design will incur a $5/design change fee.
EDIBLE PRODUCTS POSTAGE & SHIPPING
We are unable to ship/deliver edible products . DO NOT choose a postage option at check out.
EDIBLE PRODUCTS ORDER & COLLECTION TIME FRAMES
Our cake products are only available for collection on Saturday morning’s
Collection times:
Saturday - 9am -12pm
Order's close 9pm Saturday’s for collection the following weekend.
*Orders received outside our advised cut off time, may not be able to be processed and is not automatically guaranteed a refund, you will be offered an alternative time/date to collect your cake.
EDIBLE PRODUCTS COLLECTION INFORMATION
ALL CAKE COLLECTIONS ARE STRICTLY NON-CONTACT. During Covid we implemented a non-contact driveway collection process. This has worked so well for us and our clients that we have continued this process. Once your order has been confirmed you will receive a meeting invitation with your scheduled collection time, our address & instructions on how to safely transport & store your cake for travel. Be sure to check your junk folder.
EDIBLE PRODUCTS ALLERGEN ADVICE
We are unable to offer allergen friendly cakes.
Please be advised that our products may contain or have come in contact with common allergens, such as but not limited to, eggs, egg whites, wheat, gluten, diary, shellfish, fish, soy, milk solids, sulphates, preservatives, celery, tree nuts, peanuts, coconut. If you have any allergy concerns, we suggest you do not consume this product.
REFUNDS
Whilst we abide by the applicable law in relation to the supply of our products, no exchange or refund will be given for change of mind or any reasons other than defects/faults caused by us the cake manufacturer.
For orders placed with incorrect dates advised by you the customer or orders placed outside the advised production timeframes or for orders placed when our shop is closed (these dates are clearly visible on our main cake pages), you will receive a refund minus a $10 administration fee which covers our cost of online processing & administration.
FAULTY PRODUCTS
For a refund we must be notified within 24hrs of pickup/delivery that there is a fault with your product & the product must be returned to us within 36 hrs.
Edible products - No refunds will be given if the product has been served, tampered with and is not returned in the original packaging & within the applicable time period.
If you have any issue with your cake, please contact us immediately so we have the opportunity to fix the issue. Consumption of the cake is viewed as your acceptance that the cake is adequate for purpose for which it has been supplied and no refunds will be considered.
Non-Edible products – Please email us with a clear description of the fault and clear photo’s of the fault/damage in it’s original packaging and if you are seeking a refund or replacement.
We will investigate request for refunds on a case by case basis and advise you of our findings within 48 hours upon the return of the product or receipt of photo’s & description.
DESIGNS & VARIATIONS
This design is as described and not available to be customised other than the options listed.
We advise that slight variations in decorations, colours and sprinkle mixes may occur as this product is hand-made and as such no 2 products are “exactly the same”. Your cake/cake topper will look similar to the photo & description listed but may vary slightly.